General Services
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Support is available Mon.- Fri. 9 am to 4 pm Pacific Time.
Hours are extended during tax time! |
Live Chat
Online income tax help, LIVE! No need to wait on hold when you have questions. TaxBrain support is just a click away. Our
Live Chat support team can answer your tax questions and help you get the most out of online TaxBrain.
Telephone Support
Our friendly, knowledgeable support team is available to answer all your filing income tax questions, toll free, Mon-Fri. 9 am to 4 pm Pacific Time.
1.866.TAX.BRAIN
1.866.829.2724
Email Support
Obtain general email support by emailing
support@taxbrain.com. For security purposes we ask that you never send sensitive information via email. A TaxBrain representative will never ask you to email private information such as your username, password, address, or social security number.
Secure WebMail
Getting income tax return help is easy and secure. TaxBrain allows you to send income tax questions via secure web form. WebMail tax questions receive a response within 24 hours, with the majority of questions answered much sooner. To access the Secure WebMail simply
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KnowledgeBase
Tax Brain's in depth KnowledgeBase is available to help you with your income tax return preparation. TaxBrain's KnowledgeBase contains helpful tax law information and line-by-line instructions to help you every step of the way. To access the KnowledgeBase simply
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FAQ
TaxBrain makes it quick and easy for you to complete your tax return. Look for answers to frequently asked questions within the TaxBrain application (along the left side navigation). Simply
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